In Today’s World if you are in Online Business or Offline Business and If you a software to manage your Customer Support requests in one system then you should look out for Help Desk Software.
In Today’s competitive world , you need to have a Help Desk Software that will help you to resolve the customer issue via Support Tickets or through Email. With the help of Help Desk software you can create a Knowledge Base or Forum for your customers who can search for answers to their questions.
In this article, I will provide you with the List of cloud helpdesk software available in market with their detailed description, pricing and plans.
Freshdesk – Freshdesk is a cloud based helpdesk software and it provides every solutions that is required for a business. Freshdesk Provides everything that need to run a awesome and reliable cloud helpdesk software. The Main benefit of Freshdesk Cloud based Help desk software if totally free for the first Three Agents. So if you are a Small Business firm and cannot afford , then you can opt for Freshdesk as your Help Desk Software.
Freshdesk has 5 Different plans to offer to their Clients they are Sprout , Blossom , Garden , Estate , Forest. Now we will look briefly look into the different plans of Freshdesk a Best cloud help desk software
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Zendesk – Zendesk is one of the best cloud helpdesk software available in the market. Zendesk is a software for a better Customer Support. More than 75,000 Customers are using zendesk as their Help Desk software.Zendesk offers wide range of customer support services such as Ticketing , Help Center , Zopim Chat , Zendesk Voice , Embeddables and Integrations. It provides the API for developers.
Zendesk has built plans for all teams of all sizes. It has 4 Different Plans such as Essential , Team , Professional and Enterprise.
The Price of Zendesk Plan starts from $5 Per User Per Month and they have a Free Trial Option.
Freshservice – Freshservice is a simple, efficient cloud based helpdesk software that is always fun to use. Freshservice provides Mobile Apps for agents that they support their clients and respond to their issues raised, assign tasks, and filter through tickets, right from your smartphones with the Cloud Advantage. Freshervice can be used for Incident Management , Problem Management , Change, Release , Asset , Knowledgebase , Service Catalog Management.
Freshservice is being awarded the best Help Desk Software in the G2 Crowd Spring 2016. Over 7500+ Customers trust Freshservice as their Help Desk cloud software.
Freshservice has 4 Plans Such as Sprout , Blossom , Garden and Estate.
Freshservice provides Free Cloud Help Desk Software service for free for 3 Agents and if you have to go for a Paid version the Plan Pricing starts from $29
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Cayzu – Cayzu is one of the best cloud based help desk software and it is very Easy and Affordable Help Desk Solutions available in the market.Cayzu is the best alternative of all the help desk cloud software available. With Cayzu you can collaborate in real time with your customers.
Cayzu provides Simple Ticket Management , Mobile Apps for the Agents , Fully Brandable , Intelligent Back Office , Powerful and real time Insights and Get answer anytime for your query from cayzu
Cayzu has three different Plans for their user . The Plans are Pro, Plus and Freedom.
The Cayzu Pricing Starts from $12 Per Month and you can have a Trial Accounts for 14 Days.
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Zoho IT and Helpdesk – Zoho is one of the most famous and most trusted cloud based help desk software in market. More than 15 Million users trust Zoho for their different services.
Zoho Helpdesk solutions provides ticket management , Automation , CRM integration , Reporting , Customization and Mobile Apps
Zoho has Three Plans for their User they are as follows – Enterprise , Professional and Free
The Pricing of Zoho Starts from Free and Pricing Starts from $12 Per Month.
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